Right of Withdrawal
1. The customer has the right to withdraw from this agreement, without indicating the reasons, within 14 days.
2. The withdrawal period expires after 14 days from the day of delivery.
3. In order to exercise the right of withdrawal, the customer must inform the seller about his intention to withdraw from the agreement, through explicit declaration, that must be sent in written form (by mail, fax or e-mail). For this purpose, the customer has the possibility to use the standard withdrawal form and send it by e-mail to the customer service email@example.com. If the customer sends his withdrawal by e-mail, he will receive a confirmation of receipt from the seller.
4. In order to comply with the withdrawal term, the customer has to send the notice relative to his decision to exercise the right of withdrawal before the aforesaid period expires.
5. Effects of withdrawal:
If the customer decides to withdraw from this agreement, the seller will refund all payments made in his favour, including the delivery costs (except for additional costs in case the customer chose a type of delivery other than the less expensive standard delivery method offered by the seller), without any undue delay and in any case, no longer than 14 days from the day the seller was informed about the customer’s decision to withdraw from this agreement. Said refunds will be made using the same payment method the customer chose for the initial transaction, except in case explicitly agreed otherwise; in any case, no costs will incur for the customer, as a consequence of said refund.
The direct costs incurred to return the goods are paid by the seller. If the customer wants to exercise his right of withdrawal, he has to contact the customer service department by e-mail (firstname.lastname@example.org). The customer will receive a return label for a free of charge return of the parcel.
Standard Withdrawal Form
(only complete this form if you want to exercise your right of withdrawal)
To (name and address of the seller):
alles voor paarden
Mail Advice and Services nv
B - 3640 Kinrooi
I inform you that I would like to withdraw from the agreement concerning the sale of the following good(s):
Customer’s signature (only if this form is sent by mail):